Shipping Policy

Due to the handmade products and our continuously high quality materials, all our products come directly from the manufacturer. All orders are shipped within 48 hours of you placing the order.

Shipping Time

Wearnoa offers free shipping on all orders and we ship worldwide. For the exact calculation of the delivery times we kindly request you to read the estimated table. The table is based on the average of recent deliveries and are indications from our suppliers. On delivery times, all products are handmade and carefully packed and shipped by our staff.

Estimation time:

Location

Estimated Shipping Time

Europe

5-10 Business days

United States, Canada

6-12 Business days

Australia, New Zealand

6-14 Business days

Central & South America

15-30 Business days

Asia

8-15 Business days

Africa

10-25 Business days

 

All orders are shipped with a tracking number so that you can track your product every step of the way. Some packages may be faced with delays beyond our control such as customs or postal delays. 

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. All products are shipped from our stores in the United States as well as from Hong Kong. If you haven't received a shipping confirmation email with your tracking info within 3-4 days then feel free to get in touch.

 

Custom Duties

We ship our packages worldwide and any applicable import duties and fees are paid by the customer for cross border shipments. All standard shipping orders are shipped via DDU " Duties and Taxes Unpaid" from our warehouses in the USA and Germany. All subsequent duties and taxes are the responsibility of the customer and we cannot predict what the duties and taxes will be because it depends on the country. In some countries there is a possibility that their local carrier will charge a fee for acceptance. In this case it depends on your country as well as your local forwarder. Our company does not charge any fees and customs claims, so you have to bear them yourself

 

Risks and Delays

We will process your order within 48 hours to ensure a fast and seamless shipping process. Please note that once the order has been shipped, no changes can be made. If you have ordered the wrong product or in the wrong size, please contact our customer support by email so that we can change the right product for you. Email is info@Wearnoa.com


Any delivery date given by us is only an estimate of the delivery period and late deliveries by the carrier are not the basis of our liability and responsibility. Loss or damage in transit is not the responsibility of Wearnoa and is not the responsibility of the company. If your product arrives damaged or late, please contact us and we will find a suitable solution.